Transform Your Client Experience: 7 Touchpoints That Justify Premium Rates
Transform Your Client Experience: 7 Touchpoints That Justify Premium Rates
The difference between travel advisors who struggle to justify their fees and those who command premium rates isn't just about destination knowledge—it's about designing a comprehensive client experience that feels worth every penny. Most advisors focus exclusively on the functional aspects of travel planning, creating a transactional relationship where clients question the value. In this powerful CEO Session, you'll discover how to transform standard bookings into premium experiences that clients rave about and eagerly refer.
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This replay is always available—but the worksheet, walkthrough, and implementation support? That lives inside the CEO Circle™.
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💡 Key Takeaways
Map your complete client journey from first impression to post-trip follow-up, identifying gaps where the experience feels transactional rather than premium
Create strategic "moments of delight" throughout the booking process that surprise clients and demonstrate your value beyond logistics
Develop systems that deliver consistent excellence without requiring more of your time, ensuring every client receives the same high-touch experience
✅ Next Steps
Identify one "moment of delight" you can add to your client experience this week that costs under $20 but creates significant perceived value
Document your current client journey from inquiry to post-trip follow-up, noting where the experience could feel more premium
Choose one touchpoint in your process to enhance immediately with a template, automation, or special touch
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Want the tool from this session? The full Premium Experience Blueprint™ + walkthrough is available inside the CEO Circle™—our weekly implementation system for travel advisors.
You've got the strategy. Let's build the system.
📺 Related Episodes
Episode 5: "Ditch the Commission Model—Charge 5X More Instead"
Episode 6: "You're Too Affordable—That's Why Clients Don't Trust You"
Episode 9: "Scaling Without Hiring: The Solo CEO Model"
❓ FAQ Section
Q: Is this replay free forever?
A: Yes. But the Premium Experience Blueprint™ tool, video walkthrough, and implementation support live inside the CEO Circle.
Q: Can I join CEO Circle anytime?
A: Yes—but your momentum starts when you do. Join now to get immediate access to this week's Premium Experience Blueprint™ and all our previous resources.
Q: Do I need special tech skills to implement these client experience systems?
A: Not at all. Inside the CEO Circle, we focus on practical implementation with the tools you already have, plus strategic additions that make sense for your business.
