If you’re using TravelPro Suite™ and find yourself stuck, unsure, or needing a little guidance — good news: support is built right into your system.

Whether you’re trying to fix a broken automation, can’t find where something lives, or just need help connecting a tool — our team is ready to assist 24/7.

Here’s how to get help anytime you need it.

Step 1: Open the Help Button

• Log into your TravelPro Suite™ account.

• Look in the bottom-right corner of your dashboard.

• You’ll see a small black button labeled Help.

• Click that button to open your support panel.

Step 2: Ask Your Question

Start by typing your question — for example:

• “How do I upload contacts?”

• “Where do I update my email templates?”

• “How do I connect my Stripe account?”

Our smart help assistant will try to find the best matching article from our knowledge base and give you a direct answer on the spot.

If you get the answer you need — you’re done.

Step 3: Live Chat or Leave a Message

If your question isn’t answered, click the Get in Touch button.

From there, you can:

• Start a Live Chat with one of our support agents

• Or Leave a Message, which creates a support ticket

Live chat is the fastest way to get help for quick questions, walk-throughs, or clarifications.

If you’re working outside business hours, you can still leave a message and we’ll follow up via email.

What Kind of Help Can I Get?

Our support team can help you:

• Navigate your dashboard

• Understand workflows and automations

• Set up your calendar, payments, or email

• Troubleshoot issues inside your account

If there’s a problem we can’t solve right away — like a broken workflow, missing invoice template, or custom setup issue — we’ll escalate it to advanced support or bring in our internal team.

When is Support Available?

Support is available 24/7, directly inside your dashboard.

No waiting on long tickets.
No third-party help centers.
Just click the Help button and get what you need.

Still New? Start With the Checklist

If you’re just getting started, make sure you’ve completed the System Access Checklist.

It walks you through all the setup tasks our onboarding team will review with you.

If you haven’t scheduled your onboarding call yet, do that now at onlinetravelboss.com/bookonboardingcall

Bookmark This Page

Use this page anytime you need a reminder on how to get support inside your dashboard.

And remember — you’re never on your own.
We built TravelPro Suite™ to help you run your travel business like a pro, not figure everything out from scratch.