Guide: Set Up VideoPro

Below are the instructions to set up your VideoPro feature to start collecting video testimonials.

Step 1: Update Your Brand Color Custom Values

Here are the custom values to update with the appropriate Hexcode

1. Admin Brand Color #1

2. Admin Brand Color #2

3. Admin Brand Color #3

STEP 2: Update VideoPro Custom Values

Here are the custom values to update to define the prompts your clients will be asked as they record:

1. SMART VT Prompt 1

   "How was your experience with our travel services? What did you like the most?"

2. SMART VT Prompt 2

   "What was your favorite part of the trip we planned for you?"

3. SMART VT Prompt 3

   "How did we do in planning your trip? Did we do anything special that you liked?"

4. SMART VT Prompt 4

   "Would you tell your friends to use our travel services? Why or why not?"

5. SMART VT Video Capture URL

   Watch How To Find Video Testimonial Capture Page URL

STEP 2: Review & Update New Email Templates

Review the content inside of each of the email templates below to modify any language Refer to: How to Update Standar OPOS Email Templates):

• GB Step 5.501.10.01-E SMART Video Request (Online Travel Boss®)

• GB Step 5.501.10.02-E SMART Video Reqiest Follow-up #1 (Online Travel Boss®)

• GB Step 5.501.10.03-E SMART Video Reqiest Follow-up #2 (Online Travel Boss®)

• GB Step 5.501.10.04-E SMART Video Approved (Online Travel Boss®)

• GB Step 5.501.13.01-E SMART Video Recorded (Online Travel Boss®)

• GB Step 5.501.14.02-E SMART Video Rejected (Online Travel Boss®)

STEP 3: OPTIONAL Review and Personalize Funnel Layout

The 2 funnels are available for your use immediately and do not require modification unless you want to personalize it further. Watch the below video to review the funnel and associated pages.