3 Communication Channels At minimum you should have turned On in your travel business:

1. Chat Widget: Use For Your Group Trip Pages So People Can Submit Questions

2. SMS: Almost everyone has a cell phone, get your client conversations out of your personal messages into the client record. Get a number and use the internal SMS feature to manage texting inside the system.

3. Social Media Messenger Integration: If your prospective client is on a social platform make it easy for them to find your business and talk to you right away. You don't have to be on the platform to get the notice and keep the conversation going.