Knowledge Portal

How To Activate Client Portal Inside of Stripe

July 04, 20241 min read

Custom HTML/CSS/JAVASCRIPT




Objective:

To enable clients to make modifications to their account through the customer portal.

Key Steps:

  1. Log into your Stripe account and search for "client portal" under settings.

  2. Click on "Billing" > "Customer Portal".

  3. Activate the custom link for clients to access the portal.

  4. Enable "Show Invoice History" for clients to view and edit their information.

  5. Ensure "Allow customers to view and update payment methods" is selected.

  6. Review and manage payment methods by clicking on the respective link.

  7. Customize portal appearance with your logo and name.

  8. Optionally, create a thank you page for clients to see after completing actions.

  9. Save the settings and copy the custom link to share with clients.

Cautionary Notes:

  • Do not allow clients to update subscriptions or switch plans.

  • Clients log in using the email address associated with their payment on Stripe.

Tips for Efficiency:

  • Keep the portal settings clear and simple for clients to navigate.

  • Regularly check and update portal settings based on client needs.

  • Provide clear instructions to clients on how to access and use the portal.

stripepayment portal
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Sundey Gardner

Sundey Gardner | Online Travel Boss®

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